In today’s competitive hospitality landscape, retaining skilled staff is more challenging than ever. This session will explore what truly matters to your team and how to create a workplace culture that inspires loyalty and commitment. Learn how to stand out as an employer, become the employer of choice, and build a positive, supportive environment that makes your staff want to stay. From fostering growth opportunities to promoting work-life balance and recognising achievements, discover practical strategies to strengthen team morale, reduce turnover, and cultivate a workplace where people thrive.